Marketplace store operations
Catalog and pricing upkeep, campaign and voucher setup, stock and order monitoring, and returns follow-up across every storefront a brand runs.
PT Makuta Loka Sampurna
Commerce operations for Indonesian consumer brands
We run marketplace storefronts and paid media on behalf of consumer brands across TikTok Shop, Shopee, Tokopedia and Lazada — and we built Loop, the operations platform we run them on.
23Storefronts operated
4Marketplaces
8Brands served
2022Operating since
What we do
Four service lines, one operating team
Brands hand us the parts of e-commerce that need daily attention. We operate the accounts they authorize us to access, and report back on what the spend produced.
Advertising management
Campaign structure, budget pacing and daily optimization on TikTok Ads — including GMV Max and video shopping formats — alongside Meta campaigns for the same brands.
Reporting and analytics
Daily performance reporting down to campaign, ad group, ad and creative level, consolidated across marketplaces and ad platforms into one revenue picture.
Creator and affiliate operations
Creator sourcing and outreach, sample seeding, collaboration management, and tracking which creators and videos actually moved product.
Where we operate
Indonesian marketplaces, consumer verticals
TikTok ShopStorefronts, ads, affiliate
ShopeeStorefronts, ads
TokopediaStorefronts
LazadaStorefronts
Verticals
- Beauty and personal care — skincare and cosmetics
- Health and wellness — supplements and herbal products
- Home and living — household consumer goods
Service region
- Indonesia — all operations, teams and clients
- APAC — regional marketplace accounts on request
- Bahasa Indonesia and English — reporting in either
The platform
Loop
Agencies usually run on spreadsheets exported by hand. We built our own platform instead, so a brand's spend and revenue land in one place every morning without anyone retyping them.
- One revenue picture — marketplace orders and ad spend from every channel, reconciled daily
- Creative-level attribution — which video, which creator, which campaign produced the order
- Pacing and alerts — budget and performance drift surfaced the day it happens, not at month end
- Per-brand access — every client sees their own accounts and nobody else's
SpendRp 48,2 jt
GMVRp 214,6 jt
ROAS4,45
Campaigns36
Creatives412
Storefronts23
Illustrative interface. Figures are sample data — client performance is never published.
Brands
Who we work with
Consumer brands whose marketplace storefronts, advertising accounts, or both we operate.
Data handling
How we treat platform data
We work inside advertising and marketplace accounts that belong to our clients. That access carries obligations, and we hold to them.
Authorized accounts only
We access an account only after its owner grants us access through the platform's own authorization flow, and only for as long as that authorization stands.
Read-oriented reporting
Our data use is reporting and analysis. Changes to campaigns or budgets are made only in accounts we have been engaged to operate.
Never sold, never shared
Client performance data is stored securely, kept separate per brand, and is never sold, brokered, or shared with other clients or third parties.
Full detail in our Privacy Policy and Terms of Service.
Talk to us about your storefronts
Tell us which marketplaces and ad accounts you run today, and we will tell you what we would do differently in the first thirty days.